Skip to main content

Bank holiday closure

Please note. On Tuesday 17 March, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 18 March.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

My Account

PowerNI Help & Support My Account Can I pass my details to friends and family?

Can I pass my details to friends and family?

  • My Home
  • My Account
  • Power NI Perks

Power NI Perks is an exclusive benefit of being a Power NI customer. If friends or family would like to avail of Power NI Perks (and they are a Power NI customer) you can direct them to register for Power NI Perks.


More account questions


More account questions

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.
Billing icon

Billing FAQs
Customer support icon

Customer Support FAQs
Keypad icon

Keypad FAQs
Meter reading icon

Meter Reading FAQs