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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm on weekdays, and 9am to 1pm over the weekend.

My Account

PowerNI Help & Support My Account How do I register for Power NI Perks?

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You can register or sign in to your Power NI Perks account.

Register to Power NI Perks

Sign in to your Power NI Perks account

How do I register for Power NI Perks?

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  • My Account
  • Power NI Perks

It’s simple! Go to the Power NI Perks portal and click on the register button. At registration you will be asked for your Account Number or Keypad Premise Number, followed by your name and contact details. Once registered you can start shopping and saving with Power NI Perks!


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Customer Support FAQs
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Keypad FAQs
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Meter Reading FAQs