Our systems are undergoing planned maintenance on Saturday 17th May. Unfortunately, during this time, you won't be able to access your online account. Keypad customers will still be able to top-up online
How do I save my login details, so that I don’t have to enter them each time I log in?
You can create a PIN to log in to the app, or if you have Fingerprint ID, Touch ID or Face ID available you can use these each time you log in.
By using this functionality, it will remove the need for you to enter your login details (username and password) each time you want to log in to your account.
If you have forgotten your PIN, please select Cancel and log in with login details.
By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement