My Account

Quick help

You can log in to your online account to action the task below.

How do I save my login details, so that I don’t have to enter them each time I log in?

My Home
My Account
Power NI app

You can create a PIN to log in to the app, or if you have Fingerprint ID, Touch ID or Face ID available you can use these each time you log in.

By using this functionality, it will remove the need for you to enter your login details (username and password) each time you want to log in to your account.

If you have forgotten your PIN, please select Cancel and log in with login details.

Was this helpful?

By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement

More account questions

Why can I not log in to my account using my existing Quickpay details?
What do I do if I forget my PIN to log in to the app?
Why does the app need access to my media and files?
If I am experiencing an issue with the app, who should I contact?