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Switch to Power NI
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Moving House
Greener Homes
Solar panels and battery installation
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Electric vehicle tariffs
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Electric vehicle tariffs
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Energy Guides
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My account login
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Pay my bill
Power NI Perks
Submit meter reading
Moving house
Close my account
Power NI Perks
PowerNI
Help & support
Power NI Perks
The discount for some retailers isn’t as good as the old site. What can you do?
Over 90% of our top 50 retailers are giving a higher, additional or the same discount as it was on the old site. If your off...
Where can I find my Power NI account or premise number?
You will need your Power NI Account Number or Keypad Premise Number to register for Power NI Perks. Your Account Number is a 10...
I am having problems registering for Power NI Perks, what should I do?
If you are experiencing difficulties registering for Power NI Perks please check the Power NI Account Number or Keypad Premise Num...
Why am I being asked to agree to new Terms and Conditions when I sign in to Perks?
As this is a new site, there are new terms and conditions which will apply. To gain access to the site you will be required to acc...
Why are there employee related references such as ‘Minimum Wage’, ‘Basic Earnings’ etc. in the Perks Privacy Notice?
The scheme provider also offers employee reward schemes. Any references to these employee reward schemes are to be ignored as they...
Why are there mentions of ‘employee schemes’ on Perks? Is this not for Power NI customers?
Perks is on a platform ran by a company called Reward Gateway, who also have employee schemes available however these are not appl...
Why can I no longer access Perks from 14 March?
If you are no longer a Power NI customer or are an employee (past or present), and had no cashback on your account prior to 14 Mar...
Why has my account expired?
If you have switched to another electricity provider and are no longer a Power NI customer you will have a period of two months fr...
I’ve opted out of Power NI / Rewards Gateway emails why am I still receiving them?
To opt out of receiving Perks emails from our new provider (Reward Gateway) you need to log in to the ‘Account’ sectio...
I used to use a retailer and they’re not on the new site what can you do?
When we moved to a new site, unfortunately not all retailers choose to move. However, there are lots of great alternatives o...
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