
Billing FAQs
Information for Keypad customers
From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.
Power NI Perks is an exclusive benefit of being a Power NI customer. If friends or family would like to avail of Power NI Perks (and they are a Power NI customer) you can direct them to register for Power NI Perks.
Still have questions?
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