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Important notice

Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.

Sustainability

I’m going away on holiday, do I leave my heat pump on?

  • My Home
  • Sustainability
  • Heat pumps

Yes, your heat pump should have a “holiday mode” which turns down the temperature but doesn’t switch the unit off. Your installer should show you how to activate this mode and it should be detailed in the manual.


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