Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant Information
Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
Yes, you can. If your home is generating more electricity than it's using, the excess electricity is stored in the battery for future use at a time when your home needs more electricity. The battery then discharges to power your home. Please note adding a battery is an additional cost to our standard offer.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields