Skip to main content

Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.

Solar

PowerNI Help & Support Sustainability Can I add a battery to my solar PV system?

Can I add a battery to my solar PV system?

  • My Home
  • Sustainability
  • Solar

Yes, you can. If your home is generating more electricity than it's using, the excess electricity is stored in the battery for future use at a time when your home needs more electricity. The battery then discharges to power your home. Please note adding a battery is an additional cost to our standard offer.


More solar questions


More solar questions

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.
Billing icon

Billing FAQs
Customer support icon

Customer Support FAQs
Keypad icon

Keypad FAQs
Meter reading icon

Meter Reading FAQs