Billing FAQs
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Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
Yes, our electric vehicle tariffs are available to all our customers with plug-in vehicles, whether this is a battery electric vehicle (BEV) or a plug-in hybrid electric vehicle (PHEV). Self-charging hybrid cars are not eligible for the EV tariffs.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
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