How do I check that my tariff change code has been added correctly to my meter?

You can check on your meter by pressing button 4 to see the last 5 codes that have been entered. This way you can check if your 40-to-60 digit tariff change code has been entered.   

If you have not entered your 40-to-60 digit tariff change code correctly, all future top-ups will fail. You will get a ‘rejected’ message, followed by ‘wrong tar’.   

If you haven’t received your 40-to-60 digit code, please email us at [email protected] with your Keypad Premise number and we will help you.