Price change

Price change FAQs

Will the price I pay change?
I am a Keypad+ customer, how do I enter my price change code? 
I am an Economy 7 customer, what does this mean for me?
What does the price change mean for Credit customers?
What happens to the credit on my Keypad?
What if I don't enter the price change code?
How do I check that my tariff change code has been added correctly to my meter?

How to change your Keypad to our new rate

This quick and easy step-by-step guide will show you how to change your Keypad to our new rate.

Following our price change, when you purchase a Power NI Keypad top up you will receive a one-off price change powercode (which will be 40 or 60 digits, depending on your tariff). You will need to key in all digits on your Keypad followed by the # key.

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.