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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Helpful hub

We're here to help you manage your energy

We've developed energy guides and resources to help you make the most of your energy. Explore our energy expert advice to help you manage your energy and save money on your energy bills.

Kitchen energy savers

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Whether you’re a seasoned chef or just starting out in the kitchen, our energy-efficient recipes can help you cook more efficiently and save money along the way.

Energy efficient cooking recipes
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Save even more with Power NI Perks

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We want you to save on more than just energy. Maximise your savings with our customer rewards scheme – Power NI Perks. By singing up, you can enjoy extra savings and discounts on your favourite brands like Tesco, B&Q, Argos and more.

Take me to Perks
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