Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
There are lots of ways to reduce energy usage in your home.
You can receive discounts on your bill if you pay by Direct Debit or sign up for Energy Online.
Look at our handy energy saving tips for ideas and inspiration.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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