Help & Support
Can I view my bill online?
You can view your bill online and access lots of other benefits (including savings of up to £60* per year) by registering for our paperless billing service Energy Online.
Activating Energy Online
- To activate your online billing you’ll need:
- To pay your account by Direct Debit
- Have your account number and name as it appears on your bill
- A valid email address
*Energy Online customers with monthly Direct Debit get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. Power NI standard rate is 14.78p kWh Ex.Vat / 15.52p kWh Inc. Vat.
Save up to £60 with Energy Online
Energy Online is our paperless billing service. It's our best value plan too, so start saving today!