Help & Support

Customer support

Benefit entitlement check

We are pleased to direct customers to a free service which lets you find out what benefits you may be entitled to and also estimates how much you could be getting.

The calculator, which can be found on the NI Direct website here, gives you these details in the comfort of your own home. It's free to use and can be accessed 24 hours a day.

You can also use the service to get an estimation of benefits on someone else’s behalf. The calculator is completely anonymous, with no names or National Insurance numbers required, so your details remain confidential.