Help & Support

Customer support

How does Power NI use my data?

Power NI use your personal data to provide you with energy products and services and to allow us to better manage your customer account. In particular we may use your personal data for the following purposes:

• Account Management
• Customer Support
• Marketing
• Customer Reward Programme
• Credit Reference Checks & Fraud Prevention (Commercial Customers Only)
• Improving our Products & Services
• Debt
• Regulatory & Licence
• Website Statistics
• Customer Preferences and Account History
• Recruitment
• Special Categories of Personal Data

You can view more detail on each of the above in our privacy statement