Billing FAQs
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You can view your bill online and access lots of other benefits (including savings of up to £60* per year) by registering for our paperless billing with the Power NI app.
Activating Online billing:
To activate an online account, you’ll need:
Your Power NI account number, and
A valid email address.
*Online billing customers with Monthly Direct Debit get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our plans & prices page.
*Online billing customers with quarterly Direct Debit get 2.5% discount off the Power NI standard rate, up to £6.50 per quarter equivalent to £26 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our plans & prices page.
*Credit metered customers paying standard unit rate, will receive 2% discount off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year, by activating an online account. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our plans & prices page.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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