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Important Information

Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.

Bills & Payments

PowerNI Help & Support Bills & Payments How can I check the balance on my account?

Quick help

You can log in to your online account to action the task below.

Find out the balance on my account

How can I check the balance on my account?

  • My Home
  • Bills & Payments
  • Accessing and managing bills

If you would like to check the balance on your account, you can do this by logging into your online account and viewing ‘account balance’. You can also contact us and select option 2 ‘bill payment or balance enquiry’. 


More billing questions


More billing questions

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