Our systems are undergoing planned maintenance on Saturday 17th May. Unfortunately, during this time, you won't be able to access your online account. Keypad customers will still be able to top-up online
We’ll need to record your name and contact details and the account holder will need to be available to consent and confirm this arrangement during the call. If you are unable to speak on the phone, ask your relative or carer to contact us and we will advise on any written documentation required.
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