Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
You can use the bill calculator tool to calculate the approximate cost of your usage since your last bill. Simply enter your current meter reading(s) and click the ‘Estimate now’ button.
Please note the amount displayed is an estimate of your usage and will not be used to produce any bills.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields