Billing FAQs
Power NI is working with Advice NI and Age NI to make sure you are receiving all of the benefits you may be entitled to. Call us on 03457 455 455 to talk about For Your Benefit.
Make the Call is a branch in the Department for Communities that provides help and information for individuals and families across NI. Contact the Make the Call service to check if you are getting all the benefits, services and supports you’re entitled to. To contact Make the Call:- you can phone 0800 232 1271; or text ADVICE to 079 8440 5248 or alternatively, you can email [email protected].
For further information on the Make the Call service please visit nidirect.gov.uk/makethecall
There is also a benefits' calculator, found on the NI Direct website, which gives you details from the comfort of your own home. It's free to use and can be accessed 24 hours a day. You can also use this service to get an estimation of benefits on someone else’s behalf. The calculator is completely anonymous, with no names or National Insurance numbers required, so your details remain confidential.