Meter Reading FAQs
Power NI rate change
Our contact centre will be closed on Monday 1 and Tuesday 2 April bank holidays and will reopen on Wednesday 3 April.
We understand some Keypad customers may be experiencing top-up issues. Our email support at [email protected] will be available to help Keypad customers on Easter Monday from 9am to 12pm and on Easter Tuesday from 9am to 5pm.
Power NI Codes of Practice are available in braille, large print and talking formats. To receive a copy in any of these formats, please phone our Customer Helpline on 03457 455 455. They may also be available in several different languages upon request.