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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Meters & Readings

PowerNI Help & Support Meters & Readings How do I find my MPRN?

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How do I find my MPRN?

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You can find your MPRN (Meter Point Reference Number) on your Power NI bill. It’s normally displayed on the top right.

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Alternatively, you can contact NIE Networks  who will provide you with this.


More meter reading questions


More meter reading questions

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