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Important notice

Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.

Meters & Readings

How do I know if I have a dual rate meter?

  • My Home
  • Meters & Readings
  • Meter readings

If you are asked to enter two, or more, meter readings this means you have a dual rate meter. This means you are on a tariff with different unit rates, such as Economy 7 or EV Nightshift.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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