What does making a financial commitment to a hardship fund involve – how much will be contributed? Who will look after the hardship fund, and how can consumers get the support?

All domestic suppliers have committed to supporting a third-party hardship fund for consumers in need. Contributions will be made to an external fund or to another charity of the supplier's choosing.

The amounts being donated are at the discretion of each supplier. The fund providers decide who is eligible for support and how they can access help. These funds are available to those who are struggling most with their gas and electricity payments.

We are confident that these charities will be able to get this support to those most in need.