What should consumers do if they need any help or support?
Consumers should contact suppliers directly if they need help or support. All the information consumers need should be on suppliers’ websites, and this might be a quicker way to get the information they require.
Useful information is also available on the Consumer Council’s website. If consumers are unable to access the information they need through suppliers’ websites, they should contact their supplier directly via telephone.
By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement