Information for Keypad customers
From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.
Help protect our planet by powering your home with 100% green electricity. Our eco energy tariff offers customers the opportunity to choose green electricity at no additional cost.
When you choose green electricity we commit to source the equivalent of your electricity usage from local renewable generators right here in Northern Ireland.
Save up to £60 each year!
Spread the cost of your electricity bills into manageable monthly direct debit amounts.
Save up to £46 each year!
Pay your electricity bill in full every three months with straightforward and simple direct debit.
2.5% discount off every top up!
Top up options starting from just £5 plus Rewards, Perks and green electricity.
Save up to £20 each year!
Receive a quarterly electricity bill and pay in full online, at the Post Office or any PayPoint outlet.
Green electricity is generated from renewable sources such as wind, solar or hydro. What defines a renewable energy source is one that can be replenished at the same rate as it is being used, typically from natural sources like the sun, wind or water.
Green electricity in Northern Ireland which is generated largely by wind is becoming a more popular alternative to non-renewable sources as they are carbon neutral. This means that they do not release carbon dioxide into the atmosphere and therefore reduce the damage to our environment.
Our eco energy electricity plan has different payment options available for both new and existing customers.
| Payment method | Discount | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
|---|---|---|---|
| Best DealMonthly Direct Debit with online billing | Up to £60 | 26.61p* | 27.94p* |
| Quarterly Direct Debit with online billing | Up to £46 | 27.04p* | 28.39p* |
| Monthly Direct Debit | Up to £40 | 27.18p* | 28.54p* |
| Quarterly Direct Debit | Up to £26 | 27.60p* | 28.98p* |
| Standard with online billing | Up to £20 | 27.74p* | 29.13p* |
| Keypad | 2.5% | 27.60p | 28.98p |
| Keypad reward £50 top up | 2.5% plus £1 free | 27.06p* | 28.41p* |
| Keypad reward £80 top up | 2.5% plus £2 free | 26.93p* | 28.27p* |
| Keypad reward £125 top up | 2.5% plus £3 free | 26.95p* | 28.30p* |
| Best dealKeypad reward £150 top up | 2.5% plus £4 free | 26.88p* | 28.23p* |
| Standard | N/A | 28.31p* | 29.73p* |
Support local
100% green electricity sourced right here in Northern Ireland
Protect the planet
Play an active role in helping the fight against climate change
No fixed term contracts
With no fixed term contracts comes no exit fees
Innovative technology
To make managing your energy easy
What you need to switch
To speed through your switch, you’ll need:
There is no need to contact your current supplier, we will take care of everything for you.
Switch now
Compare plans & prices
Still searching for the right electricity plan? View all your options online.
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Our team of energy experts are on hand to find the best fit plan for your home and lifestyle.
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New and existing Power NI home energy customers can make the switch to Eco Energy tariff. Our Eco Energy tariff is available to credit and Keypad customers. Eco Energy is not available for Economy 7 customers.
Our Eco Energy tariff costs the same as our standard Home Energy tariff and the same discounts apply depending on how you prefer to pay (e.g. by monthly Direct Debit or pay as you go). Currently, any changes in pricing to the Home Energy tariff will be reflected in the Eco Energy tariff.
There is no difference in the electricity that is supplied to your home. Individual properties cannot be targeted to receive Eco Energy only. By signing up to Eco Energy, Power NI commits to purchase the equivalent of your consumption from renewable sources.
Your electricity supply will not be affected. When you sign up for Eco Energy, we make a commitment to match your electricity needs by purchasing an equivalent amount of renewable power. In very simple terms, we add up all our Eco Energy customers units and ensure sufficient renewable energy is purchased to cover this, in line with our obligation. The electricity you are receiving into your house is made up of a mix of fuel types and different renewable technologies (not just wind).
The majority of local, renewable energy in Northern Ireland is generated by wind, but there are small amounts which come from hydro, PV and biomass.
Activate your online account
Unit rate prices
Reduce your carbon footprint
Access to Power NI Perks
Go contract free
Enjoy Keypad Reward
