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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Sustainability

PowerNI Help & Support Sustainability Will switching off my heat pump save energy?

Will switching off my heat pump save energy?

  • My Home
  • Sustainability
  • Heat pumps

No, while switching off the heat pump would give the impression of saving energy, heat pumps require a lot of energy to ramp back up to operating temperature so turning the heat pump of and on will consume more energy than leaving it on all the time.


More heat pump questions


More heat pump questions

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