Skip to main content

Important information

From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.

Sustainability

I’m going out of the house for a few hours, do I leave my heat pump on?

  • My Home
  • Sustainability
  • Heat pumps

There is no need to switch a heat pump off when leaving the house. Instead, set the thermostat to a low setting, so the heat pump stays in standby and does not run.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.