Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant Information
Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
If you have any problems with your Keypad+ please contact us via the email feedback option within the app or get in touch and we will get back to you as soon as possible.
If your not a KeyPad+ customers you can contact us and we will get back to you as soon as possible.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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