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Information for Keypad customers

Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

Keypad Pay-As-You-Go

What are the benefits of a Keypad+?

  • My Home
  • Keypad & Keypad+
  • Keypad+ features

Here are some benefits of Keypad+:

  • Send top ups bought online straight to your meter from your smartphone.

  • View your credit balance on your smartphone

  • Track your usage real time and over a year

  • Get access to our new easy to use app


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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