Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
You can find your MPRN (Meter Point Reference Number) on your Power NI bill. It’s normally displayed on the top right.

Alternatively, you can contact NIE Networks who will provide you with this.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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