Skip to main content

Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Meters & Readings

How do I know if I have a dual rate meter?

  • My Home
  • Meters & Readings
  • Meter readings

If you are asked to enter two, or more, meter readings this means you have a dual rate meter. This means you are on a tariff with different unit rates, such as Economy 7 or EV Nightshift.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.