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Bank holiday closure

Please note. On Tuesday 17 March, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 18 March.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Meters & Readings

PowerNI Help & Support Meters & Readings How do I know if I have a dual rate meter?

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How do I know if I have a dual rate meter?

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  • Meter readings

If you are asked to enter two, or more, meter readings this means you have a dual rate meter. This means you are on a tariff with different unit rates, such as Economy 7 or EV Nightshift.


More meter reading questions


More meter reading questions

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