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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Moving & Switching

PowerNI Help & Support Moving & Switching I'm moving out when will I get my final bill?

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You can log in to your online account to action the tasks below.

Close your account

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I'm moving out - when will I get my final bill?

  • My Home
  • Moving & Switching
  • Moving in/out

Once we have processed your moving out you will receive your final bill around 5 working days after your account has been closed. If you closed your account online, it may take up to 24 hours for your final bill to be visible within your online account.
 


More moving house questions


More moving house questions

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