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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Moving & Switching

I'm moving out - when will I get my final bill?

  • My Home
  • Moving & Switching
  • Moving in/out

Once we have processed your moving out you will receive your final bill around 5 working days after your account has been closed. If you closed your account online, it may take up to 24 hours for your final bill to be visible within your online account.
 


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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