Moving & Switching

How can I be sure I won't be double billed?

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Moving & Switching
Switching providers

When you switch, we'll contact your previous supplier to let them know you are switching to us.

To make sure you’re not double billed, it’s important that you provide us with a meter reading. This will be used to open your Power NI account and the same meter reading will be used to close your account with your previous supplier.

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More switching questions

Do I need to contact my previous supplier?
Do I need to cancel my Direct Debit with my previous supplier?
Why am I still getting bills from my previous supplier?
When will I get my account number or Keypad premise number?