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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Moving & Switching

PowerNI Help & Support Moving & Switching How do I switch to Power NI?

Quick help

You can request a quote or switch to Power NI online today.

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Switch to Power NI today

How do I switch to Power NI?

  • My Home
  • Moving & Switching
  • Switching providers

Switch online now. You'll need to have the following to hand:

  • Your Meter Point Reference Number (MPRN) you should be able to find this on a previous bill or your Keypad reference number which is the 19-digit code on the front of your top up card. If in doubt call NIE Networks at 03457 643 643 who can provide you with this.
  • A recent meter reading.
  • Your address and postcode.
  • Your bank details if you decide to pay by Direct Debit.

More switching questions


More switching questions

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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Customer Support FAQs
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Keypad FAQs
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Meter Reading FAQs