How do I check my Perks cashback balance?

To check your cashback balance sign in to your Power NI Perks account. Once you are signed in click on ‘Account’ at the top right-hand side of your screen and select ‘Cashback Statement'. Here you will be able to view:

• Your total cashback balance

• The status of your balance e.g. approved, pending

• Your cashback history

Please note a transaction can take some time to appear on your account; this will appear as 'Pending'. The status can take up to 90 days to change to 'Approved'. If the purchase does not appear as 'Pending' or that over 90 days the status has not changed to 'Approved, please contact Power NI Perks partner on: Phone 0203 780 1891 (Helpdesk operates 24 hours - over the phone and through live chat.)

• phone 0203 780 1891