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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Sustainability

My radiators don’t get hot, is my heat pump working correctly?

  • My Home
  • Sustainability
  • Heat pumps

Yes, heat pumps are designed to maintain a set temperature using low-temperature radiators for long periods as opposed to a fossil fuel boiler which heat at high temperatures intermittently.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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