Billing FAQs
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Our team of energy experts would be happy to answer any questions. We’re here to help.
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Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
Solar PV (photovoltaic) and battery storage systems are technologies that work together to generate and store electricity from the sun. Solar panels convert sunlight into electricity, and batteries store that electricity for later use. They will create energy even on grey, overcast days.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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