Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
The process will be handled by our trusted third party provider, Refresh NI. Refresh NI is an Energy Services business based in Belfast and operate across Northern Ireland. Refresh NI is a one-stop-shop for a greener home and are an MCS Accredited Solar PV provider.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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