Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
The process will be handled by our trusted third party provider, Refresh NI. Refresh NI is an Energy Services business based in Belfast and operate across Northern Ireland. Refresh NI is a one-stop-shop for a greener home and are an MCS Accredited Solar PV provider.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields