Information for Keypad customers
From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.
With pay-as-you-go electricity, you can buy exactly how much energy you need so you’ll always be in control of the costs.
Save 2.5% on every top-up!
Top-up options starting from just £5 plus rewards, perks and green electricity.
100% green electricity
Reduce your carbon footprint and protect the planet by going green with our Eco Energy tariff. With this tariff, all electricity is sourced entirely from Northern Ireland renewable generators.
Switch to green electricity
No fixed term contracts
gives you freedom and flexibility.
No exit fee
so that's one less thing to worry about
100% green energy plans
helping protect our planet
We use innovative technology
to make managing your energy easy
Pay-as-you-go electricity is a prepayment option where you buy credit and top up your electricity meter using a 20-digit top-up code.
You can buy pay-as-you-go top ups in the following ways.
As well as discounted electricity, pay-as-you-go customers get free electricity with Keypad reward. Each time you top up with £50 or more, either on our app or online, Keypad reward will give you an extra £1, £2, £3 or £4 worth of top-up credit depending on how much you top up. The more you spend, the more free electricity you get!
| Top-up amount | Amount of free electricity |
| £50 to £79 | £1 |
| £80 to £124 | £2 |
| £125 to £149 | £3 |
| £150 to £175 | £4 |
Already a Power NI bill-paying customer?
It's easy to change your plan to Keypad because there are no exit fees.
Switch to KeypadAlready a Power NI Keypad customer?
Upgrade to Keypad+ now and send top-up codes straight to your meter!
Upgrade to Keypad+
Keypad customers get 2.5%* discount off all electricity used. It doesn’t matter how much energy you use, there is no limit to the savings you can make. And with Keypad Reward, topping up £50 or more on our website or app, you’ll automatically receive free electricity. *Keypad customers will receive 2.5% discount off Power NI standard rate with every top up.
To view Power NI standard rates please visit our unit rates page.
Keypad is a convenient way to support household budgeting by being able to keep a track of what you’re spending. If you are thinking of getting a Keypad meter installed at your property, you can let us know either filling in the switch to keypad form or calling us on 03457 455 455.
The minimum top-up amount is £5 when topping up at a Post Office, PayPoint or online via Energy Online website and app.
Every household is different, however there are common themes that occur in most households regarding energy consumption. Acknowledging which electrical appliances use the most electricity and understanding basic energy saving tips, can have a positive impact in terms of a lower electricity bill.
You will receive your keypad premise number in your welcome pack once your switch is complete. Keep this handy, as you will need it to top online and register with Power NI Perks.
Arrange a call with our team of energy expert to discuss our tariffs and find the best plan for you.
Keypad unit rates
App available
Enjoy Keypad rewards
Upgrade to Keypad+
Go green
No contracts and no exit fees
Access to Power NI Perks
