Help & Support

Customer support

Loss of power supply

Contact Northern Ireland Electricity Networks if you experience failure of electricity supply, to arrange a new electricity supply, for alterations to lines and equipment and for any physical supply matter. Please remember that this is a separate company to Power NI.

Contact Northern Ireland Electricity Networks (NIE Networks)

Phone lines open Monday to Friday 8:30am to 6pm. Calls are recorded for quality assurance purposes.