Help & Support
Customer support
Loss of power supply
Contact Northern Ireland Electricity Networks if you experience failure of electricity supply, to arrange a new electricity supply, for alterations to lines and equipment and for any physical supply matter. Please remember that this is a separate company to Power NI.
Contact Northern Ireland Electricity Networks (NIE Networks)
- Phone – 03457 643 643 (24 hours a day for failure of supply. Other services Monday – Friday 8.30am-5pm)
- Email – [email protected]
- Website – Check for power outages in your area or report a power cut
Phone lines open Monday to Friday 8:30am to 6pm. Calls are recorded for quality assurance purposes.
