Help & Support
When will my Direct Debit come out of my account?
Monthly Direct Debit
If you pay by Monthly Direct Debit your payment will be deducted from your bank account each month on the agreed collection date (between 1st and 28th of the month).
Quarterly Direct Debit
If you pay by Quarterly Direct Debit your payment will be collected as per the ‘Payment due’ shown on your bill (this is 14 days after your bill was issued).