Help & Support

Energy Online

Energy Online FAQs

How do I change my email address?

Log in to Energy Online and click on 'My Account' and then 'My Details'. Here you will find the 'Edit my details' option where you can update your email address.

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What are the compatibility requirements for Energy Online?

In order to get the best possible experience whilst using Energy Online please consider the following...

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How to download my electricity bill

To download your electricity bills simply login to your Power NI Energy Online account. If you do not have an Energy Online account register now.

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