Billing FAQs
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Quick help
You can log in to your online account to action the task below.
You can change your direct debit bank details, mailing address, email address and telephone number within your online account.
To update your details navigate to the section 'My Account' and then click on 'My Details'.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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