Help & Support
What if I need to contact you about an issue or comment I have regarding Energy Online?
If you are experiencing difficulties whilst logged into Energy Online you can click on ‘Live Chat’ on the bottom right hand side of your screen, send us information about the issue(s) you are experiencing and one of our agents will be happy to look into this for you.
Alternatively you can email us your enquiry using our online form, or you can call us on 03457 455 455. Phone lines open Monday to Friday 8am to 7pm. Calls are recorded for quality assurance purposes.