Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant Information
Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
The browsers compatible with your online account is Chrome, Firefox and Safari browsers or Internet Explorer 9 and above.
It is also important to download the most up-to-date version of Adobe PDF.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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