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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.

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PowerNI Help & Support My Account I'm entering my details correctly, but I still can't log in.

I'm entering my details correctly, but I still can't log in.

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Remember that your username and password are case sensitive, so firstly check that CAPS LOCK is turned off.

If you are sure you are entering your details correctly and are still having problems logging in email our technical support team at [email protected]  


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