Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
You can log in to your online account to action the task below.
To find out the email address you signed up to your online account with go to 'My Details'. Here you will see the email address which account notifications are sent to.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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